Intake Intelligence

SPEED AI works with virtually any phone system through an API integration. We have native integrations with CallRail, CallTrackingMetrics, and Invoca, and we are adding new integrations rapidly. We can also perform historical analysis of the past 30, 60,or 90 days. Most firms are up and running within 24-48 hours.

No. SPEED AI works alongside your existing process without disruption. Your team continues handling calls as they normally would, while our system analyzes conversations in the background to provide insights and rescue opportunities.

All data is encrypted both at rest and in transit using industry-standard encryption. We maintain strict access controls and work with HIPAA and SOC 2 compliant partners. Your data is stored in its own dedicated environment and is never used to train our models. The only data we use for model training is your responses to rejected rescues. This helps us hone the model to cater to your firm’s specific criteria.

No. We’ve designed our system with legal ethics in mind. Our Business Associate Agreement explicitly preserves attorney-client privilege, and we implement technical and administrative safeguards to maintain confidentiality and data security.

Our proprietary 32-point AI model evaluates multiple factors including case type, liability indicators, injury severity, treatment patterns, and conversion signals. This allows us to prioritize cases with the highest potential value that aren’t moving forward as expected.

Most firms are up and running within 24-48 hours. Our team handles the setup process, making it seamless for your staff. You can start seeing insights from your calls immediately after implementation.

Minimal to none. The platform is intuitive and user-friendly. We provide a brief orientation session for administrators and users, and our support team is available for questions. Most importantly, SPEED AI generates specific coaching recommendations for staff, making training targeted and effective.

SPEED AI is designed for busy law firm owners and intake managers. Most users spend just 15 minutes per week reviewing insights and rescue opportunities, which is all that’s needed to see significant improvements in conversion rates. For intake managers, it is advised that they keep the Lead Rescue dashboard open, or set up notifications to ensure they can perform Lead Rescues as quickly as possible after a lead is lost.

Yes. While our standard scoring model works well out of the box, we can adjust the weighting of different factors to align with your firm’s specific case criteria and business goals.