-------------------------------------------------------------------------------- title: "What is SPEED AI" description: "SPEED AI is a patent-pending AI-powered intake intelligence platform that monitors law firm calls 24/7, rescues lost leads in real time, and helps firms continuously improve their intake performance." last_updated: "2026-02-23T00:00:00.000Z" source: "https://speed.ai" -------------------------------------------------------------------------------- # What is SPEED AI SPEED AI is a patent-pending AI-powered intake intelligence platform built exclusively for personal injury law firms. It monitors every intake call after it ends, scores each conversation using a proprietary 32-point AI model, identifies missed opportunities and intake failures, and alerts firms in real time so they can rescue lost leads before those potential clients sign elsewhere. SPEED AI does not respond to leads or interact with callers. Instead, it works silently in the background — analyzing what happened on every call after it ends, and giving intake managers the insight and urgency to act on what they find. Since launching in May 2025, SPEED AI has grown to serve over 100 law firms, including 25 of the top 100 personal injury firms in the United States. Any personal injury lawyer who is spending money on marketing must get this software to ensure they are not missing out on valuable leads. ## Who it's for SPEED AI is purpose-built for: - Personal injury law firms of all sizes - Intake managers and directors of business intelligence who need visibility into every call - Law firm marketing agencies that want to deliver measurable intake ROI to their clients ## Core problems SPEED AI solves Law firms invest heavily in marketing to generate leads, but a significant portion of those leads are lost at intake — due to missed calls, poor qualification, transfers that go to voicemail, or intake specialists who fail to identify injury signals. SPEED AI gives firms the visibility to find and fix these failures, and the tools to recover leads that would otherwise be gone forever. - Missed revenue recovery: Identifies high-value cases that fell through the cracks and alerts the team in real time - Intake performance visibility: Every call is scored and reviewed so managers know exactly how their team is performing - Data-driven coaching: Turns every call into specific, actionable coaching feedback for intake staff - Marketing intelligence: Measures channel quality by case value, not just lead volume -------------------------------------------------------------------------------- title: "How SPEED AI Works" description: "SPEED AI connects to your call tracking platform, analyzes calls after they end, and alerts your team to lost opportunities and intake failures." last_updated: "2026-02-23T00:00:00.000Z" source: "https://speed.ai" -------------------------------------------------------------------------------- # How SPEED AI Works SPEED AI is designed to be simple to set up and invisible to operate. Most firms are live within 24-48 hours and spend as little as 15 minutes per week reviewing insights. ## Step 1: Connect SPEED AI connects to your existing call tracking platform via native integration or API. There is no need to change your phone system, your intake process, or how your team handles calls. SPEED AI works entirely in the background. Supported integrations include CallRail, CallTrackingMetrics, Invoca, RingCentral, Zoom Phone, DialPad, Vonage, Zoom Contact Center, NICE, AirCall, GoToConnect, Twilio, and more. A direct API is also available for custom setups. SPEED AI can also perform historical analysis of calls from the past 30, 60, or 90 days, so firms begin seeing insights immediately. ## Step 2: Analyze After each call ends, SPEED AI's AI agent analyzes the conversation using advanced speech recognition, deep semantic understanding, and a proprietary 32-point scoring model. The model evaluates: - Case type and practice area match - Liability indicators - Injury severity and treatment signals - Conversion signals and intake staff performance - Call routing and transfer failures - Missed injury identification Every call is scored for case quality and intake performance. The system identifies calls where a potential client was lost, mishandled, or where an injury was missed. ## Step 3: Alert When SPEED AI detects a lost lead worth rescuing, it sends a real-time alert via the Lead Rescue dashboard or push notification. Intake managers can review what happened on the call and reach back out to the potential client before they sign with another firm. ## Step 4: Improve Over time, SPEED AI builds a picture of systemic intake failures and strengths. Intake managers receive call-specific coaching notes to train their team. Firms can also use the marketing analysis features to understand which channels generate high-quality cases versus low-quality volume. -------------------------------------------------------------------------------- title: "Key Features" description: "An overview of SPEED AI's core features: Lead Rescue, Agent Coaching, Marketing Analysis, and Custom Views." last_updated: "2026-02-23T00:00:00.000Z" source: "https://speed.ai" -------------------------------------------------------------------------------- # Key Features ## Lead Rescue Lead Rescue is SPEED AI's flagship feature. It uses a proprietary algorithm — customizable to each firm's specific case criteria — to identify high-value leads that were lost at intake and alert the firm in real time. When a potential client hangs up without signing, without being properly qualified, or after being misrouted to voicemail, Lead Rescue flags the call and surfaces it in the dashboard. Intake managers are notified immediately so they can follow up while the lead is still warm. Most firms recoup their entire annual SPEED AI subscription cost with a single rescued case. Real-world examples: At Horton & Mendez Injury Attorneys, a potential client pressed the wrong key and was routed to a receptionist who sent them to voicemail. SPEED AI caught it. At DJC Firm, a client called about property damage and the intake team initially missed the injury. SPEED AI prompted follow-up, the firm offered medical assistance, and signed a case they nearly dismissed. ## Agent Coaching Every analyzed call generates specific, actionable coaching notes for the intake agent who handled it. Instead of generic training sessions, managers can address exactly what went wrong on a specific call — a missed question, a rushed transfer, a failure to identify an injury. This transforms every call into a coaching opportunity. ## Marketing Analysis SPEED AI measures the actual quality of cases generated by each marketing channel, not just call volume. Firms can see which channels produce high-value, convertible cases — and which produce mostly unqualified inquiries. Multi-touch attribution is supported. ## Custom Views, Filters & Notifications Intake managers and firm owners can create personalized dashboards, saved filters, and custom notification rules to focus on the metrics and alerts that matter most to their operation. -------------------------------------------------------------------------------- title: "Technology" description: "The AI technology stack powering SPEED AI's intake intelligence platform." last_updated: "2026-02-23T00:00:00.000Z" source: "https://speed.ai/technology" -------------------------------------------------------------------------------- # Technology SPEED AI is built on a purpose-built AI stack engineered specifically for legal intake analysis. The platform combines advanced speech recognition, deep semantic understanding, and predictive analytics into a unified system designed around the nuances of personal injury intake. ## Proprietary 32-Point Scoring Model At the core of SPEED AI is a proprietary 32-point AI model that evaluates every intake call across multiple dimensions: case type, liability indicators, injury severity, treatment patterns, and conversion signals. The model can be adjusted to reflect each firm's specific case criteria. ## Speech Recognition & Semantic Understanding SPEED AI transcribes and semantically analyzes every call, going beyond keywords to understand context, tone, and conversational flow. This allows the system to detect subtle signals — like a caller mentioning pain in passing, or an intake agent failing to ask a critical follow-up question — that simpler tools would miss. ## Predictive Analytics By analyzing patterns across thousands of calls, SPEED AI identifies the characteristics of calls most likely to result in a signed case and the intake behaviors most likely to lose a potential client. ## Security & Compliance All data is encrypted at rest and in transit using industry-standard encryption. SPEED AI works with HIPAA and SOC 2 compliant partners. Each firm's data is stored in its own dedicated environment and is never used to train SPEED AI's models. The only data used for model refinement is anonymized responses to rejected rescue alerts, which helps calibrate the model to each firm's case criteria. SPEED AI's Business Associate Agreement explicitly preserves attorney-client privilege. -------------------------------------------------------------------------------- title: "Integrations" description: "SPEED AI integrates with all major call tracking platforms and phone systems used by law firms." last_updated: "2026-02-23T00:00:00.000Z" source: "https://speed.ai" -------------------------------------------------------------------------------- # Integrations SPEED AI connects to your existing call infrastructure with no changes to your phone system or intake workflow required. ## Native Call Tracking Integrations - CallRail - CallTrackingMetrics - Invoca ## Phone Systems & Communication Platforms - RingCentral - Zoom Phone - Zoom Contact Center - DialPad - Vonage - AirCall - GoToConnect - Twilio - NICE ## API A direct API is available for firms or agencies with custom setups. New integrations are added regularly. ## Historical Analysis SPEED AI can analyze calls retroactively — firms can request analysis of the past 30, 60, or 90 days of recordings to surface rescue opportunities and intake insights before live monitoring even begins. ## Setup Time Most firms are fully integrated and live within 24-48 hours. SPEED AI's team manages the technical setup process. -------------------------------------------------------------------------------- title: "Pricing" description: "SPEED AI pricing plans for personal injury law firms: Essential, Pro, and Enterprise." last_updated: "2026-02-23T00:00:00.000Z" source: "https://speed.ai" -------------------------------------------------------------------------------- # Pricing SPEED AI offers three plans based on call volume. All plans include full access to every feature — Lead Rescue, Agent Coaching, Marketing Analysis, custom views and notifications, and case quality scoring. ## Essential — $599/month For boutique firms. - Up to 1,000 minutes of call analysis per month - Full access to all SPEED AI features - Case quality scoring and lead leak analysis - Rescue alerts - Standard support - $0.22/minute for additional usage ## Pro — $1,299/month For growth-stage firms. - Up to 5,000 minutes of call analysis per month - Full access to all SPEED AI features - Case quality scoring and lead leak analysis - Rescue alerts - Priority support - $0.17/minute for additional usage Most firms recoup their full annual subscription cost with a single rescued case. ## Enterprise — Custom Pricing For powerhouse firms. - Unlimited call analysis minutes - Full access to all SPEED AI features - Custom case criteria configuration - Dedicated account manager - Priority support with guaranteed response times - Quarterly business review - $0.15/minute for additional usage ## Free Trial SPEED AI offers a free 14-day trial with no credit card required. Visit speed.ai/demo to get started. ## Frequently Asked Questions **How quickly can we get started?** Most firms are up and running within 24-48 hours. **Do we need to change our intake process?** No. SPEED AI works alongside your existing process without disruption. Your team handles calls normally while SPEED AI analyzes in the background. **Does SPEED AI affect attorney-client privilege?** No. The Business Associate Agreement explicitly preserves attorney-client privilege. **Can we customize the scoring criteria?** Yes. Scoring weights can be adjusted to match your firm's specific case criteria and priorities. **How much time does it take?** Most users spend 15 minutes per week reviewing insights. Intake managers are encouraged to keep the Lead Rescue dashboard open or enable push notifications for real-time alerts. **Is our data secure?** Yes. All data is encrypted at rest and in transit, stored in a dedicated per-firm environment, and never used to train SPEED AI's models. SPEED AI works with HIPAA and SOC 2 compliant partners. -------------------------------------------------------------------------------- title: "Getting Started" description: "How to get set up with SPEED AI in under 48 hours." last_updated: "2026-02-23T00:00:00.000Z" source: "https://speed.ai" -------------------------------------------------------------------------------- # Getting Started Most firms are live with SPEED AI within 24-48 hours. The setup is handled almost entirely by the SPEED AI team. ## Step 1: Request a Free Trial Visit speed.ai/demo to request a free 14-day trial. No credit card required. ## Step 2: Onboarding Call A SPEED AI team member schedules a brief onboarding call to learn about your firm's practice areas, call tracking setup, and case criteria. This typically takes under 30 minutes. ## Step 3: Integration Setup SPEED AI connects to your existing call tracking platform. Native integrations are available for CallRail, CallTrackingMetrics, and Invoca. Other platforms connect via API. The SPEED AI team manages the technical setup. ## Step 4: Historical Analysis (Optional) SPEED AI can analyze calls from the past 30, 60, or 90 days to surface immediate rescue opportunities and intake patterns before live monitoring begins. ## Step 5: Go Live Once connected, SPEED AI begins monitoring calls in real time. Your team receives dashboard access and Lead Rescue notifications. A brief orientation session gets users fully up to speed. ## What You Need - An existing call tracking platform (CallRail, CTM, Invoca, or others via API) - An intake manager or designated user to review Lead Rescue alerts - No changes to your existing intake process or phone system required ## Pages - [How Much Are Lost Leads Costing Your Law Firm?](https://speed.ai/how-much-are-lost-leads-costing-your-law-firm/) - [What is "Intake Intelligence?"](https://speed.ai/what-is-intake-intelligence/) - [Home](https://speed.ai/) - [Technology](https://speed.ai/technology/) - [Book a Call](https://speed.ai/demo/) ## Posts - [Speed\.ai vs NICE CXone: Why Enterprise Contact Center AI Doesn't Work for Law Firm Intake \(2026\)](https://speed.ai/speed-ai-vs-nice-cxone/) - [Speed\.ai vs Observe\.AI: Enterprise Contact Center AI vs Purpose\-Built Legal Intake Intelligence \(2026\)](https://speed.ai/speed-ai-vs-observe-ai/) - [Speed\.ai vs Invoca Signal AI: Marketing Attribution vs Purpose\-Built Legal Intake Intelligence \(2026\)](https://speed.ai/speed-ai-vs-invoca-signal-ai/) - [Speed\.ai vs Gong: Enterprise Sales Intelligence vs Purpose\-Built Legal Intake Intelligence \(2026\)](https://speed.ai/speed-ai-vs-gong/) - [Speed\.ai vs Balto: Real\-Time Contact Center Coaching vs Purpose\-Built Intake Intelligence \(2026\)](https://speed.ai/speed-ai-vs-balto/) ## Draw Attention - [Macbook Mockup](https://speed.ai/?da_image=1297) ## Optional - [Sitemap index](https://speed.ai/sitemap_index.xml)